UT Austin has made modifications to university operations to help slow the spread of COVID-19 through the rest of the spring semester.
The Counseling and Mental Health Center will continue to provide services throughout this time, though our services will be delivered over the phone. This list below is designed to give students information about how we are modifying services. The list may change in the future as the situation evolves. The CMHC Crisis Line (512-471-2255) will continue to operate 24/7 during this time.
During regular business hours (M-F, 8-5), students seeking CMHC services or who are experiencing a crisis should call 512-471-3515 and choose option 3.
For crises after hours or on weekends please call the CMHC Crisis Line at (512)-471-2255, which is available 24/7.
For students seeking non-urgent services at CMHC, we ask that they call us at 512-471-3515. Our counselors will be answering phones during our regular business hours, Monday-Friday, 8:00 a.m.-5:00 p.m. throughout the rest of the semester, including during spring break and the extended spring break.
Please note that if you are currently receiving CMHC services or have an upcoming appointment with a CMHC counselor or psychiatrist, you are encouraged to check for secure messages through the web portal (MY CMHC) as that is how your counselor/psychiatrist or CMHC staff will communicate with you.
Some groups will still be able to meet, though the group format or delivery will be adjusted due to the requirements for social distancing. Some groups will be cancelled. For students who are already participating in a group, their group leader will be reaching out with specific information about their group status. Students are welcome to reach out with a secure message to their group leader at any time if they have questions.
Consistent with UT guidance about social distancing, we are currently only offering counseling over the telephone. If students have financial, technological, privacy or other barriers that make telephone counseling difficult, they can work with their counselor to make sure their needs are met. For current clients, CMHC will reach out with a secure message through the web portal (MY CMHC) with more details about counseling sessions moving forward, or clients may reach out to their counselor with a secure message to seek information.
CMHC psychiatrists will be providing telephone appointments rather than in-person appointments. Patients will be provided with instruction to ensure their telephone appointment runs smoothly. Psychiatrists will be reaching out to their current patients via secure message through the web portal (MY CMHC) to discuss these options.
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