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The University of Texas at Austin - What Starts Here Changes The World The University of Texas at Austin Division of Student Affairs


Eligibility to Use Counseling and Mental Health Center Services and Service Extension Fee

Your current enrollment status and current state of residence determine your ability to use the services provided by Counseling and Mental Health Center. This is because CMHC services are funded, in part, by tuition and most CMHC providers can only practice in the State of Texas.

Determine your eligibility to use CMHC services by reading through the information below.


Current Student

#1. What is Your Current Enrollment Status?

You are enrolled in Fall 2022 classes.
You can use CMHC services from August 19, 2022 to January 7, 2023.

#2. What is Your Current State of Residence?

Within the State of Texas
If you are currently living within the State of Texas and currently enrolled in classes or if you are currently living within the State of Texas and you have paid the service extension fee, you can use all CMHC services as your location within the state permits. CMHC provides services through both in-person and telehealth appointments.

Outside the State of Texas
If you are currently living outside of the State of Texas and currently enrolled in classes or if you are currently living outside of the State of Texas and you have paid the service extension fee, you may access these services:


Post-Doctoral Fellows and University/Visiting Scholars Currently Living in Texas

These individuals are not officially registered for UT Austin classes. CMHC requires specific documentation from the program with which they are affiliated. They can then pay the fee to access services.


Faculty and Staff

UT faculty and staff who are currently living in Texas can access the Employee Assistance Program for counseling services.


Who Cannot Pay the Fee to Access CMHC Services


Service Extension Fee - Cost and Payment

The fee is non-refundable and cannot be prorated, meaning the fee amounts remain the same even if paid after the semester begins.

It is an access fee, not health insurance, and allows individuals to use services through the end of that semester. Charges apply for CMHC psychiatric services, just as they do for enrolled students.

Pay the service extension fee online or call 512-475-8394.


Assistance with Paying the Service Extension Fee

Charges should not be a barrier to accessing services. If you’re unable to pay the service extension fee, apply for the Student Emergency Services Fund. This fund provides limited emergency financial support to currently enrolled students who are unable to meet essential expenses due to a temporary or unexpected hardship. Visit deanofstudents.utexas.edu/emergency or call 512-471-5017, Monday-Friday from 8 a.m.-5 p.m. for assistance.


Questions

If you are unsure whether you need to pay the Service Extension Fee, call the Billing and Insurance Office at (512) 475-8394.

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